Drvoip

Fax over IP or SIP trunks

Across the Internet even a G.711 codec fax transmission is unpredictable. An excellent discussion of why faxing and modems don’t work well over VoIP can be found here. However, people often get perfectly good results on lightly loaded LANs. It still isn’t... Read >

ShoreTel Collaboration Server a new Version 12 Appliance!

Version 12 of ShoreTel is all about Web Collaboration and enhanced Unified Communications functionality! For Example, ShoreTel has had an IM capability since Version 8, but historically you required a Microsoft OCS server to enjoy this feature. Not that M... Read >

Fixed Wireless Convergence and Mobility Options for VoIP

We have been steadily moving through a range of mobility options on our way to achieving true fixed mobile convergence. We want to take our Office Extension away on our Cell phones and have the same functionality away from the office as we do in the offi... Read >

ShoreTel Enhanced Workgroup Services!

Historically, there were three services in the ShoreTel architecture that were no distributed to other servers. To over simplify, this meant that if the HQ server (read primary server) was unavailable, the services that were not distributed would not fu... Read >

Install your ShoreTel Call Manager on your Apple Ipad

On more than one occasion I have actually had to telnet into a clients router or switch using nothing more than a mobile phone! Now, that is either an example of superior customer service or an indication of creeping insanity. When you have to, you hav... Read >

Bulk Sound File Converter for WAV to ShoreTel format

We have previously posted a blog on the creation of ShoreTel WAV files using the Call Manager the desired result. This is clearly a readily available tool and can reliably be used for small Automated Attendant greetings and to meet other WAV file require... Read >

What is new in ShoreTel Version 11/12?

Software development is a process, not an event. Having said that, from time to time, we have an event. The release of a new version of software is such an event. The software development process, however, continues. The decision as to where to draw ... Read >

First Look at ShoreTel Mobility Router

The ShoreTel Mobility Routers (aka SMR) is an exciting product that can make fixed/mobile convergence a reality! It builds heavily on inherent SIP functionality in call setup, call flow and Session Description Protocol. It acts as both a SIP client and... Read >